Permissioned by role and company
Company membership and role-based controls separate customer workspaces while platform administration remains tightly scoped.
Review history that stays visible
Scores, evidence, overrides, and comments preserve who changed what and why, so human decisions remain inspectable.
Observable from intake to result
Processing states and diagnostics expose where a call is in the pipeline and make failures recoverable rather than invisible.
Controls that follow your policies
Campaign-specific scorecards, conditional applicability, and managed integrations let you tailor analysis to the standards your organization actually uses.